Terms of Use

  • Product Availability We strive to maintain accurate inventory levels on our website, but there may be instances where a product is not available or out of stock. In such cases, we will notify you as soon as possible and offer you the option to cancel your order or wait for the product to be restocked.
    1. Order Cancellation If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to cancel an order if it has already been processed or shipped.
    2. User Conduct While using the EmberEase website, you agree to abide by all applicable laws and regulations and not to engage in any activity that could harm or disrupt the site or its users. This includes, but is not limited to, hacking, phishing, spamming, or posting offensive or inappropriate content.
    3. Third-Party Links The EmberEase website may contain links to third-party sites that are not under our control. We are not responsible for the content or practices of these sites and provide these links solely as a convenience to our users.
    4. Limitation of Liability In no event will EmberEase or its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or inability to use the site or any products purchased from the site.
  • Governing Law These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the state of California without giving effect to any choice or conflict of law provision or rule.
  • Entire Agreement These Terms of Use, along with any other policies or guidelines posted on the EmberEase website, constitute the entire agreement between you and EmberEase and supersede all prior or contemporaneous communications and proposals, whether oral or written.
  • Mangal Care and Maintenance To ensure that your mangal lasts for many years and continues to perform at its best, it's essential to take proper care of it. This includes cleaning it after each use, storing it in a dry and protected area, and regularly inspecting it for any signs of wear or damage.
  • Safety Precautions Using a mangal involves handling fire and hot surfaces, so it's crucial to take the necessary safety precautions. Always use your mangal in a well-ventilated area, away from flammable materials. Never leave it unattended while in use, and make sure to extinguish the fire completely before leaving the area.
  • Grilling Tips and Recipes At EmberEase, we're not just about selling mangals; we're also passionate about grilling and the joy it brings. On our blog, you'll find a wealth of tips, tricks, and recipes to help you make the most of your mangal and elevate your grilling game.
  • Product Warranty At EmberEase, we stand behind the quality and craftsmanship of our mangals. We offer a limited warranty on all our products, covering any defects in materials or workmanship. The warranty period varies for different products, so please refer to the product description for specific details.
  • Please note that the warranty does not cover damages resulting from misuse, neglect, accidents, or normal wear and tear. If you have a warranty claim, please contact us with your order number and a description of the issue.
  • Gift Cards EmberEase gift cards are the perfect way to share the joy of grilling with your loved ones. They are available in various denominations and can be redeemed on any product on our site. Gift cards do not have an expiration date and cannot be returned or exchanged for cash.
  • Promotions and Discounts From time to time, we may offer promotions, discounts, or special offers on our products. These offers are subject to availability and may be withdrawn or modified at any time without prior notice. Only one discount or promotional code can be used per order.
  • Affiliate Program If you're passionate about grilling and love our mangals, why not join our affiliate program? As an EmberEase affiliate, you'll earn a commission on every sale made through your unique referral link. It's a great way to share your love for our products and make some extra income.
  • Customer Reviews and Testimonials We value our customers' feedback and encourage you to share your experiences and thoughts about our products. Your reviews and testimonials not only help us improve but also assist other customers in making informed purchasing decisions.
  • Eco-Friendly Practices At EmberEase, we're committed to minimizing our environmental impact. We strive to use sustainable materials in our mangals wherever possible and follow eco-friendly practices in our manufacturing and packaging processes.
  • Accessibility We are dedicated to making the EmberEase website accessible to everyone, including those with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) and are continually working to improve the accessibility of our site.
  • Thank you for taking the time to read through our Terms of Use. We hope that your shopping experience with EmberEase is enjoyable and that you find the perfect mangal for your needs. Happy grilling!